Nicole Zelma
VP, Retail Regional Manager, Closter
Customer Testimonial
Nicole has always been the go-to person during my years at FCB. One day, she demonstrated the importance of never stopping to ask questions when something seems off or deviates from normal customer behavior (Know Your Customer). She followed through with exceptional customer service and reacted quickly when she suspected a customer was being scammed out of a significant amount of money. Thanks to Nicole, the customer left feeling much better than when they arrived at FCB.
Te-Leigha Wynn, AT, Branch Manager, Teaneck
